User anonymity and personal information
Log files are maintained and analysed of all requests for files on this website’s web servers. Log files do not capture personal information but do capture the user’s IP address, which is automatically recognised by our web servers.
Aggregated analysis of these log files is used to monitor website usage. These analyses may be made to available to oXyFire staff and partner agencies to allow them to measure, for example, overall popularity of the site and typical user paths through the site.
Except as stated already, oXyFire will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of oXyFire.
oXyFire will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted or abusive content is being left within our site. In the case of all users, oXyFire reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of oXyFire web services or abusive content is being left within our site.
As a condition of use of this site, all users must give permission for oXyFire to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.
All log file information collected by oXyFire is kept secure and no access to raw log files is given to any third party.
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
__utma, __utmb, __utmc, __utmz : Google Analytics
We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonamously on its servers in the US, and neither oXyFire or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
exp_last_visit, exp_tracker, exp_last_activity : ExpressionEngine
wcsid, hblid, olfsk, _ok, _oklv, _okbk, _okgid, omp__super__properties : Olark
Olark is a 3rd party service that provides the Online Chat window you can see in the bottom right of the screen. They use various cookies to track what page you are currently viewing and to manage page loading resources. Olark have written an article on the effect the chat window can have on the performance of your browser and the ways they've optimised it to minimise the effect on page loading - this can be read here. No personal information is stored in these cookies. We use Olark to give you the opportunity to start a conversation with us and to provide excellent customer service.
If you would prefer cookies were not placed on your computer, you can clear and block these from within your browsers Privacy / content section of the settings / preferences.
Protection and Confidentiality
Some services on this website require us to collect personal information from you. To comply with the Data Protection Act, we have a duty to tell you how we store the information we collect and how it is used.
Any information you do submit will be stored securely and will never be passed on or sold to any third party. Specifically this will include names and contact details submitted through our site via the contact form and our email newsletter sign up form - these will only be used for the purposes they were submitted to meet and not forwarded on to others outside oXyFire without your permission.